Published on IT Business Net: Information for Enterprise Professionals
Though IT teams are overloaded, pressure increases as they are responsible for company innovation. A recent study says only 15 percent of IT’s time is spent truly innovating. What tasks are IT teams actually spending their time on? Well, 21 percent of time is spent patching, tuning and updating old systems, 30 percent is spent on issue resolution and new service requests, and 11 percent is dedicated to installing hardware.
With just 15 percent of IT’s time going to innovation, it’s easy to see how select tools could lend a helping hand to IT teams. So, what are software solutions that will help your IT teams become even more productive? Read on to find out.