At Zylo, we're passionate about collaboratively driving ROI with you. We are building a customer-centric company, and the Customer Success Team strives to be a trusted advisor to your internal team. Our partnership approach doesn't stop once your implementation is complete. The Zylo Customer Success team will work with you hand-in-hand on a monthly basis to ensure your success with the Zylo platform.
Our team works with your operational teams to help:
ROI or DIE is our internal theme and rallying cry to ensure our customers are always top of mind across the entire organization. We want to make sure that you feel the support of the whole team every month, week and day – from our entire organization.
Our Customer Success Team delivers a customized monthly Concierge Email to each customer. You can expect to receive personalized recommendations for SaaS optimization, be alerted of upcoming renewals in your account and any new expenses found throughout the month to track down and ensure your single source of record stays up to date.