Manage the Spend ServiceNow Misses
ServiceNow SAM Pro was built to track hardware and on-prem licenses. See what it misses with SaaS, and how Zylo closes the gap without touching your ServiceNow investment.
Zylo is the Modern Standard for SaaS and AI Spend Optimization
Trusted by ITAM and SAM leaders managing billions in software spend at the world’s most innovative companies.
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Software buying changed.
Service Now SAM Pro's design didn't.
IT and SAM teams oversee only 13% of software purchases across the average organization. That leaves 87% bought independently by individuals and department teams. ServiceNow SAM Pro was designed for centralized, on-premise licensing, making it completely blind to this hidden software spend.
How Zylo Fills the SAM Pro Gap
SAM Pro was built to track on-prem licenses, not the fast-moving world of SaaS. Zylo delivers full visibility into spend and usage across every app, surfacing savings SAM Pro was never built to find.
Create a continuous system of record for software spend
Zylo enables enterprise ITAM and SAM teams establish visibility, cut waste, control costs, capture measurable savings, and maintain defensible compliance across their software investments.
Establish Complete Visibility
See every app SAM Pro's manual, point-of-purchase entry misses, automatically discovered and categorized across every tier.
Cut License Waste & Control AI Costs
Reclaim unused licenses, monitor AI and consumption spend, and stop costs before they escalate.
Turn Renewals into Savings
Prioritize by savings potential and negotiate with unified spend, usage, and contract intelligence.
Ensure Governance & Audit Readiness
Maintain a system of record for policy enforcement, audit plans, and enterprise governance.
Establish Complete Visibility
SAM Pro relies on manual entry at the point of purchase, so it's blind to credit card spend, shadow IT, and tier 2/3 apps. Zylo continuously and automatically discovers and categorizes every application and dollar of spend across the enterprise, no manual entry required.
How Zylo Delivers:
- Continuous discovery and categorization of applications
- AI-powered contract ingestion with structured context
- Unified reporting for spend, usage, and vendor data
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Cut License Waste
Zylo connects purchased licenses to actual usage data, surfacing unused and underused seats so you can reclaim them before they renew instead of after.
How Zylo Delivers:
- Detection of unused and underused licenses across every application
- Automated deprovisioning workflows that reclaim wasted licenses automatically
- Rightsizing recommendations delivered ahead of each renewal, not after
Control AI & Consumption Costs
Zylo delivers real-time visibility into usage-based and AI spend, so variable, token-driven costs get tracked and forecasted with the same rigor as a traditional software contract.
How Zylo Delivers:
- Real-time monitoring of AI and consumption-based spend as it accrues
- Usage tracking across variable, token-based pricing models like Anthropic and OpenAI
- Forecasting of true-up exposure and runaway spend before it hits budget
Turn Renewals into Savings
Software savings are only captured at the moment a contract renews, so Zylo prioritizes every upcoming renewal by savings potential and arms teams with structured contract and benchmark data to negotiate from a position of strength.
How Zylo Delivers:
- Prioritized renewals ranked by savings impact
- Real-world price benchmarking insights
- Centralized contract, usage, and spend alignment
Ensure Governance & Audit Readiness
Zylo creates a defensible system of record that supports policy enforcement, audit preparation, and executive reporting.
How Zylo Delivers:
- Visibility of all new shadow IT and AI entering your stack
- Centralized documentation of contracts and entitlements
- Automated categorization of spend for all business units
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Figure 1: Magic Quadrant for SaaS Management Platforms
Zylo Named a Leader in The 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms
Zylo is the only provider to be named a Customers’ Choice in 2025 Gartner® Peer Insights™ “Voice of the Customer” for SaaS Management Platforms and a Leader in the 2024, 2025 and 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms.
Book Your Demo
See what SAM Pro may be missing in your SaaS portfolio
Zylo helps SAM teams uncover SaaS spend, optimize renewals, and govern AI and consumption-based software costs with a system built for the way software is bought and used today:
- Establish complete visibility of every application
- Cut license waste and control AI costs
- Turn renewals into savings
- Ensure governance and audit readiness
Our team will answer your questions and give you a clear picture of how Zylo will work for your business.