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INDIANAPOLIS–(BUSINESS WIRE) — Zylo, a leading cloud intelligence platform, today announced its integration with Salesforce, the Customer Success Platform and world’s #1 CRM company. The integration will allow Zylo customers to have visibility into how they are using the Salesforce platform by license type and at the individual user level.
Through the integration, Zylo’s platform pulls user and licensing information directly from a customer’s existing Salesforce instances. This gives them a consolidated view of their entire relationship with Salesforce across the business, including insight into all applications, licenses, payments, utilization, employee sentiment, contacts and documents related to an existing Salesforce relationship.
Teams are using the additional visibility to increase adoption, re-provision users as needed and gain a deeper understanding of what apps users are actively engaging within in the application. Zylo’s integration with Salesforce is the first that Zylo plans to build in a series of integrations with leading cloud providers that will give organizations a higher level of clarity into their cloud investments.
“As a pioneer in cloud computing, Salesforce is a must-have, not a nice-to-have, for Zylo customers,” said Vice President of Product Ben Pippenger. “It’s absolutely necessary that Zylo is compatible with Salesforce as one of the most strategic and widely utilized SaaS applications. Decision makers will no longer have a decentralized, disjointed view of software within an organization, but rather a cohesive dashboard with all information about current SaaS applications that contribute to a purchasing decision.”
“Companies are looking to transform the way they connect with customers, partners and employees to thrive in the age of the customer,” said Kori O’Brien, SVP, App Innovation Partner Sales, Salesforce. “By leveraging the power of the Salesforce platform, Zylo provides customers with an exciting new way to enhance insights into application utilization.”
Zylo customers include: Appirio, kCura, Smartling and Power Reviews. kCura, an e-discovery software customized for various industries including legal, corporate and government agencies, utilizes Zylo’s Salesforce integration.
“With deeper utilization information within Zylo, our team is enabled to proactively maximize our Salesforce investment in real-time with confidence,” said kCura VP of IT, Andrew Watts.
This announcement follows Zylo’s launch of Employee Sentiment, which provides feedback from employees to optimize cloud investments. For more information about Zylo, schedule a meeting today, www.zylo.com/contact.
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Zylo is a leading cloud optimization platform that transforms how companies manage and optimize the vast and accelerating number of cloud-based applications organizations rely on today. The platform provides an online command center for all cloud-based software used across a company, giving an organization visibility into what software is used, how much is spent and how to optimize their cloud software investments. Visit zylo.com for more information.
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