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IT and procurement teams receive feedback from cloud application users, where users work
INDIANAPOLIS–(BUSINESS WIRE)–Zylo, leading SaaS optimization and cloud intelligence platform, today announces an integration for Slack. Using Zylo’s Net-Promoter Score-based tools for capturing user feedback and Slack’s new Message Menus, IT and procurement teams can contact application users with a quick direct message in Slack. The results are available back in Zylo right next to all of the other data being used for strategic purchasing and renewal decisions.
Zylo’s platform gives organizations a 360-degree view across cloud application spend, usage and user feedback, creating a layer of transparency that was not previously possible. With the latest integration, Zylo users can unlock the ability to directly survey users of cloud applications across the entire business, within an application they are already using in real-time, Slack.
“Slack is the standard for real-time collaboration, making it the ideal integration for Zylo, which gives IT and procurement leaders information to better make business decisions. This integration will just speed up the feedback collection process by allowing direct access to users in a chat function,” said Eric Christopher, CEO of Zylo.
Zylo boasts integrations with other industry leading technologies such as Salesforce, OneLogin, Okta, Concur and Intacct. For more information on Zylo, visit Zylo.com.
Zylo is the leading SaaS optimization and cloud intelligence platform that transforms how companies manage and optimize the vast and accelerating number of cloud-based applications organizations rely on today. The platform provides an online command center for all cloud-based software used across a company, enabling customers to discover, manage and optimize cloud investments with real-time insights into spend, utilization and feedback. Visit zylo.com for more information.
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