Zylo uses certain subprocessors to assist it in providing to its customers the Application Services as described in the Master Services Agreement or Terms and Conditions available here or such other location as the Terms and Conditions may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.
A subprocessor is a third party data processor engaged by Zylo, who has or potentially will have access to or process Customer Content (which may contain Personal Data). Zylo engages different types of subprocessors to perform various functions as explained in the tables below.
Infrastructure: We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:
| Subprocessor | Address |
| Amazon Web Services, Inc. | 410 Terry Avenue North, Seattle, WA 98109 |
Purpose: Infrastructure as a Service
Processing of Customer Content: We work with various subprocessors that monitor, maintain, and otherwise support the Application Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:
| Subprocessor | Address | Purpose |
| Atlassian Pty Ltd | 350 Bush Street Floor 13 San Francisco, CA 94104 | Availability Reporting |
| Crowdstrike | 146 Mathilda Pl., Sunnyvale, CA 94086 | Intrusion Detection Monitoring |
| DataDog | 620 8th Ave 45th Floor, New York, NY | Centralized Logging and Monitoring |
| LaunchDarkly | 1999 Harrison St Suite 1100, Oakland, CA 94612 | Application Feature Management |
| MixPanel-Zylo | 1 Front St., San Francisco, CA 94111 | Data Analytics |
| Redocly | 63 Pascal Ln., Austin, TX 78746 | Zylo API Documentation Hosting |
| SalesForce | 415 Mission Street, 3rd Floor San Francisco, CA 94105 | Customer Relationship Management |
| Segment | 100 California St #700 San Francisco, CA 94111 | Data Analytics |
| Sendgrid | 889 Winslow St., Redwood City, CA 94063 | Notifcations |
| Sisence | 201 3rd St Suite 900 San Francisco, CA 94103 | Data Analytics |
| Slack Zen Desk | 500 Howard Street San Francisco, CA 94105 1019 Market Street San Francisco, CA 94103 | Company Communications with Staff and Customers Sales Lead research |
