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Genesys Leverages Zylo SaaS Management to Speed Digital Transformation

The leader in cloud customer experience increases its visibility, targets savings opportunities, and shores up enterprise architecture by deploying SaaS management with Zylo.

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Genesys has steadily grown in the last 10 years, including through multiple acquisitions. With more than 5,000 employees in over 100 countries, the new CIO quickly recognized the need to centralize IT and create cost efficiencies. In this customer story, you will hear how the leader in cloud customer experience tackled this and other challenges head-on with Zylo SaaS Management.

Learn how Genesys:

• Gained visibility into SaaS apps at a global scale
• Optimized apps for cost savings
• Rationalized SaaS for the enterprise architecture
• Saved money by consolidating 10 apps in the first 6 months