09.11.17

Tracking Employee SaaS Usage Uncovers Significant Underutilization


Eric Christopher

The Identity Cloud

Our team had a busy week talking to hundreds of innovative IT leaders in Las Vegas for the Oktane17 conference. Okta is leading the industry in enabling us to connect any user to any technology, anywhere. The Identity Cloud is one of the pillars of effective SaaS management and more than half of our customers use Okta for their Identity Management Solution.

SaaS Optimization

Beyond identity, the explosion of SaaS has made it difficult to know every SaaS application being purchased (especially what is not behind Okta) and to have a single SaaS system of record to proactively manage licenses and renewals.

Identifying Opportunities to Drive Business Value with SaaS Data

Data across our Okta integrated customer base shows that 75% of licenses provisioned through Okta are either inactive or have very little usage. Using the Zylo and Okta integration enables joint customers the ability to pinpoint where underutilization resides, to either streamline/claw-back the licenses or drive enablement on those applications. It could also be an opportunity to evaluate different levels of licenses with each vendor to negotiate based on power users versus occasional users.

In addition to SaaS license management, the Zylo and Okta integration enables our customers to uncover:

  • New applications that should be behind Okta
  • The most under-utilized strategic apps to create enablement and training programs
  • Cloud software spend on each SaaS application to justify budgets and demonstrate the impact of each SaaS application on the organization

IDC predicts by 2018, at least half of IT spending will be Cloud-based, reaching 60% of all IT infrastructure, and 60–70% of all Software, Services, and Technology Spending by 2020. Enterprises have to be ready for this transition. Now is the time to implement an identity management solution and an comprehensive SaaS management system to keep pace with the rapid shift to the Cloud.

Learn More About the Zylo + Okta Integration

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About the Author

Eric Christopher

Eric Christopher is CEO and Co-Founder of Zylo, the leading SaaS optimization platform that transforms how companies manage and optimize the vast and accelerating number of cloud-based applications organizations rely on today. After 14 years of buying and selling software, Eric knew there had to be a better way to manage cloud applications within a company. Eric started his career in sales at ExactTarget from 2002 to 2010. He spent the next six years in Chicago leading sales teams at Shoutlet and Sprout Social Inc., and founded Zylo in 2016.