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Tracking Employee SaaS Usage Uncovers Significant Underutilization

SaaS usage tracking

Okta, an identity and access management company, is leading the industry in enabling us to connect any user to any technology, anywhere. The Identity Cloud is one of the pillars of effective SaaS management and more than half of our customers use Okta for their Identity Management Solution. In this blog we’ll discuss how Zylo’s integration with Okta makes it easier to track SaaS usage

SaaS Optimization

Beyond identity, the explosion of SaaS has made it difficult to know every SaaS application being purchased (especially what is not behind Okta) and to have a single SaaS system of record to proactively manage licenses and renewals.

Identifying Opportunities to Drive Business Value with SaaS Data

Data across our Okta integrated customer base shows that 75% of licenses provisioned through Okta are either inactive or have very little usage. Using the Zylo and Okta integration enables joint customers the ability to pinpoint where underutilization resides, to either streamline/claw-back the licenses or drive enablement on those applications. It could also be an opportunity to evaluate different levels of licenses with each vendor to negotiate based on power users versus occasional users.

In addition to SaaS license management, the Zylo and Okta integration enables our customers to uncover:

  • New applications that should be behind Okta
  • The most under-utilized strategic apps to create enablement and training programs
  • Cloud software spend on each SaaS application to justify budgets and demonstrate the impact of each SaaS application on the organization

IDC predicts by 2018, at least half of IT spending will be Cloud-based, reaching 60% of all IT infrastructure, and 60–70% of all Software, Services, and Technology Spending by 2020. Enterprises have to be ready for this transition. Now is the time to implement an identity management solution and a comprehensive SaaS Management system to keep pace with the rapid shift to the Cloud.